home     solutions     training     support     hardware     software     security     downloads     links

support services

We offer computer support services for home users and small business.

hardware & software support

If your computer is not  performing as you would like, we can help you.

Sometimes the problem may be faulty hardware; we can identify this and discuss replacement and upgrade options with you.  We can supply new components as required.

More frequently the problem is software related and we can discuss options with you.  We can advise you about computer maintenance so that future problems are minimised.

Sometimes it's just time to perform a complete software rebuild of your machine.  Some users do this regularly to keep their computers running well.  Often this is more time & cost effective than fiddling with software configuration problems.  We will take your computer away to do this.  We will backup your existing data and clean your hard disk.  Your computer will be returned with fresh installations of all your software, fully configured, updated and ready to go.

backup support

Backup refers to keeping a copy of your data separate from your working copy.

Few users regularly backup all of their data, some users backup their most critical data but most users don't backup at all.  Can you afford to lose all your data if you suffer an irreversible disk error?

Most home users may just need to regularly burn important files to CD or DVD.  More intricate routines and extra hardware may be required for some home users and business users. 

We can advise you about how to create a backup routine to suit your needs and your budget.

dnc alternatives pty ltd

abn 33 123 560 921

po box 2030 central tilba 2546

0428 478 784